New problems demand new principles. Put bluntly, there’s simply no way to build tomorrow’s essential organizational capabilities.
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In 2004 a Leading DTH Operator had set up operations to offer Indian viewers a world-class television viewing experience through its satellite television service.
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The world of BPM implementation is liberally sprinkled with several stories – of roaring successes, miserable failures and a myriad of experiences in between.
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There is only one way that can drive and enable these demanding results, and, that is, Business Process Management
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While for off shoring, wage or labour arbitrage is a given, this may not be so clearly applicable to Indian Companies.
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SSF India is an Industry forum (setup in the Year 2011) run ‘by practitioners for practitioners’ with a vision to create and disseminate knowledge for excellence in Business services, IT & Business Process Management (BPM).
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