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Leaderspeak




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    Business Services at Cross Roads
    The Big Shift from ITeS (Technology Enabled) to ITiS (Technology Integrated)

    Sanjay Gupta

    The world is getting more complex by each passing day. Running businesses or independent business units was once an art – only those who ‘had’ it could do it.

    READ MORE
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    The Power of Self, People and Shared Services
    Words of Wisdom from a Legendary Business Leader

    Team SSF in Conversation with Priyan Fernando

    Priyan is a business leader whose work has resulted in several innovations, including proprietary new ways to drive efficiencies and enhance effectiveness of businesses.

    READ MORE
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    Delivering Financial Services Faster & Better
    How BFSI Can Leverage Agile Transformation

    Rahul Singh

    We live in an era of instant gratification. Everything we need has to be delivered on demand –anytime, anywhere we want it.

    READ MORE
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    Future Ready, Not Future Shock
    The Agenda for GBS Centres to ‘Get Set’ for Future Readiness

    Ravi S Ramakrishnan

    Business will change in the next 10 years much more than the past two decades, and humanity will change in the next 20 years more than in all of human history.

    READ MORE
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    Effective Purchase to Pay Process
    Achieving Business Results with Effective Ecosystem Management

    Pravin Purang

    Organizations are in a constant state of flux of change to gain market share, increase profitability, and streamline operations.

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    Leadership Imperatives and Characteristics
    Enabling Sustainable Journey During Various Phases of Growth

    Rakesh Kumar Gupta

    The leader must invest in development of employees through all three known currencies: Material Wealth i.e. Laxmi, Intellectual Wealth i.e. Saraswati, and Emotional Wealth i.e. Durga..

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    The Business of Customer Experience
    A Transformation Beyond Change

    Ravi S Ramakrishnan

    “You’ve got to start with the customer experience and work back toward the technology, not the other way around.”

    READ MORE
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    Agile to Excel Your AIDE in the VUCA World
    Simplifying BPM – The Lighter Side of Serious Bussiness

    Ravi S Ramakrishnan

    Rethinking Mind-Sets and Embedding Change Principles Into the Business Ethos to Thrive in Turbulent Times.

    READ MORE
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    Process to Performance
    The Effective Enterprise

    Ravi S Ramakrishnan

    Driving Operational Innovation and Change across the Organization to Realize Business Results from Business Processes

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About Shared Services Forum


SSF India is an Industry forum (setup in the Year 2011) run ‘by practitioners for practitioners’ with a vision to create and disseminate knowledge for excellence in Business services, IT & Business Process Management (BPM).

Get In Touch With Us

Shared Services Forum

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+91-11-4650 1333, +91 73032 44077

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