As Covid-19 reaches all facets of life, global shared services are finding new ways to mitigate its long-term impact.
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Shared services organizations (or global in-house centers, as they are often referred to now) in India have been in existence for several decades.
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Every passing year changes the world drastically in an unpredictable manner. Come 2025, the world will be very different from what we can possibly imagine today.
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Organizations have been implementing shared services since the mid-1990s. However, it often seems that wherever one is on the maturity curve
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Due to the Covid epidemic, the need to insulate oneself, and its related lockdown has created unique situations for us humans. We, as individuals, families, society and industry have had to face situations where physical connects need to be kept at a minimum
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Our corporate shared services journey started from understanding the ‘need’ for change and then building a ‘case’ for change.
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In my ~30 years of corporate life, I have faced many corporate situations of change that have left me baffled for a cause or a solution.
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Work patterns today are changing at a breakneck speed and only organizations and leaders with the ability to adapt to change with the same speed can hope to be successful in the long run.
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For several organizations across the globe, digitalization of business processes is a long-standing ‘way of life’ to ensure seamless service delivery
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SSF India is an Industry forum (setup in the Year 2011) run ‘by practitioners for practitioners’ with a vision to create and disseminate knowledge for excellence in Business services, IT & Business Process Management (BPM).
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