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    RPA – The Beginning of Disruptive Thinking
    From People Dependent to Process Dependent

    Arun Mehra

    Robotic Process Automation (RPA) is a current topic generating immense anticipation and excitement.

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    Organizational Capability For Expansion & Excellence
    Setting Benchmark in Business Process Services

    Subrata Guha

    It is about achieving excellence in everything that an organization does including leadership, strategy, customer focus, information management, people and processes.

    READ MORE
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    Pricing of Transactions in Staff Functions
    Need, Opportunity & Application

    Sivaram Vallampati

    Organizations have taken serious steps to simplify transactional processes in all staff functions like processing of invoices, claims, payroll or purchase orders.

    READ MORE
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    Process to Performance

    Prime Minister of India, Narendra Modi has listed a 17-point plan to transform India. This 17-point agenda is people-oriented and has envisaged, among other things, expressways, labour reforms, health care

    READ MORE
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    Banking on Credentials
    Entrepreneurship to Excellence

    Babar Mian

    In 1995, Citibank was looking out for Chartered Accountants who could assist them in updating their security papers received from clients against loans given by the bank.

    READ MORE
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    Process to Performance
    The Effective Enterprise

    Ravi S Ramakrishnan

    Driving Operational Innovation and Change across the Organization to Realize Business Results from Business Processes

    READ MORE
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    Changing the Game to Achieve Excellence
    Shared Services Becoming a Strategic Asset

    Hitesh Vakil

    A ‘Young Adult’, the Essel Group, the prominent business house with a diverse portfolio, launched in 1992, its flagship channel, Zee TV

    READ MORE
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    Rising Above Inertia
    Making BPM a Strategy & Culture for ‘Evolutionary’ Advantage

    Ravi S Ramakrishnan

    New problems demand new principles. Put bluntly, there’s simply no way to build tomorrow’s essential organizational capabilities.

    READ MORE
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    Rising Above Inertia

    Christine Lagarde, the IMF Chief said last week that India is poised to grow rapidly in the next few years and will double its GDP by 2019. Gary Hamel, the world’s most influential business thinker as per Wall Street Journal, said last month that India

    READ MORE
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About Shared Services Forum


SSF India is an Industry forum (setup in the Year 2011) run ‘by practitioners for practitioners’ with a vision to create and disseminate knowledge for excellence in Business services, IT & Business Process Management (BPM).

Get In Touch With Us

Shared Services Forum

D-75, Upper Ground Floor, Opp. PNB Bank, Malviya Nagar, New Delhi-110017

+91-11-4650 1333, +91 73032 44077

publication@sharedservicesforum.in

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