The leader must invest in development of employees through all three known currencies: Material Wealth i.e. Laxmi, Intellectual Wealth i.e. Saraswati, and Emotional Wealth i.e. Durga..
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“You’ve got to start with the customer experience and work back toward the technology, not the other way around.”
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Rethinking Mind-Sets and Embedding Change Principles Into the Business Ethos to Thrive in Turbulent Times.
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To truly understand the significance of disruptive innovation, it is better to understand the relationship between invention and innovation. Invention, whose mom is necessity, is actually the bigger brother of innovation.
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Over the last decade, Shared Services as a concept has gained considerable momentum in India for Indian Organizations
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An oft-repeated analogy for Internal Control is ‘Controls are to an organization, what brakes are to a car.’
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Tata BSS is fast becoming one of the India’s leading CLM specialists. Our very vision and strategy at TBSS is to be a leading/premier CLM company.
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Crazy times call for crazy organizations’- thus spoke Management Guru Tom Peters some 25 years ago.
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The Procure 2 Pay process has largely lagged in Digital Transformation journey where other processes or areas have fared very well and gone to digitization and automation.
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SSF India is an Industry forum (setup in the Year 2011) run ‘by practitioners for practitioners’ with a vision to create and disseminate knowledge for excellence in Business services, IT & Business Process Management (BPM).
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